Shipping & Returns

Orders received before 10am will be delivered the following day (except brownie mix which is 1-3 days).

Shipping Costs

Our shipping costs are based on order value:

  • $0-$20 - $7.10 shipping
  • $21-$45 -$12.40 shipping
  • $46-$135 - $15 shipping
  • $136-$270 - $30 shipping
  • Add $4.30 for rural delivery

For orders over $270, please contact us for a custom shipping rate.

Returns

Please consider your order carefully as we have a no return policy unless you have received faulty goods.

Refunds

We guarantee the highest quality of all of our products. However if you are not satisfied with your purchase please read below. Decisions will be made on a case-by-case basis.

If the item matches the description by Badass Brownies and the buyer is unsatisfied, Badass Brownies not responsible for a refund.

If the product you have bought is unsatisfactory we will provide a remedy as required by the Consumer Guarantees Act. Please email photos and description of the faults to hannah@badassbrownies.co.nz and we'll be in touch for further information.